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Simple guidelines for safe packing
Keep boxes or cartons to a reasonable weight, if possible under 50 pounds so that one person can carry them. Package fragile items carefully and only store fragile items (e.g. glass and crockery) in boxes, not in furniture, as it is sometimes necessary to turn furniture sideways when carrying it or for transportation in the van. Provide plenty of padding to absorb shock. Use boxes that are strong and do not bulge out or in. Ensure boxes are fastened shut. As far as possible fill boxes as it helps strengthen them and optimises storage space, used scrunched up newspaper, other paper or towels to fill boxes if necessary. Do not mix fragile and non-fragile items. Pack fragile items together and label the box fragile. Guidelines for effective packing Pack items together for each room and label your boxes clearly. As you pack, store boxes in the hallway or in rooms near the front door, so that they are close to the van. Start by packing the items you use least often and leave the items you use the most until last. Ensure that any boxes of things you will need on the day you arrive stand out from other boxes. Find out more about Replacement tv boxes |
FAQQ: Which areas do you pick up from?
A: We cover the whole of London and home counties. Q: What van will I get? A: Our standard van size is Luton 3.5t van with tail lift. Q: Do I need to pre-book? A: No. Whilst pre-booking is advised last minute bookings are also welcome, we can be with you within the hour. Please bear in mind that during peak hours and Saturdays mornings it may take longer to reach you. . Q: Are you insured? A: Yes, up to £10000 maximum. Q: Where are you based & do you charge for coming to me? A: No. We only start charging from the point of our arrival, or time of booking, until completion of job. Q: How do we pay? A: You can pay at time of booking by credit or debit card or pay the driver in cash once the job is completed. The driver will issue a receipt if required. Q: Is VAT inclusive in your price? A: We don’t charge VAT. Q: Do we have to book for set period of time? A: NO! After our minimum charge for two hours, we charge in 30 minute segments. Q: Are there any hidden charges? A: NO! We always charge what we quote based on the information you have supplied. Q: Can I travel in the van? A: Yes. Two people can travel in the van free of charge. We do not allow anyone to travel in the rear of the van. Q: Do you operate a two hour minimum? A: Yes. Q: Will you always turn up? A: Yes. We have never failed to turn up for a job. Q: Will you be on time and what happens if you are late? A: We endeavour always to be on time! Delays sometimes might occur in which case we shall call you to let you know. Q: Do we have a cancellation policy? A: Yes. Please refer to our terms and conditions. Q: What happens if you are unhappy or have a complaint? A: We treat any complaint very seriously and will investigate it fully. All we ask for is for you to contact us either by phone or e-mail before you consider giving us any negative feedback. We are proud of our good reputation and will work very hard to resolve any dispute or complaint. Q: How do you book us? A: Please call us on 0780 940 6997 or fill up quote form. |
